Shipping Policy – Zyphora Mart

Thank you for shopping with Zyphora Mart. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully for complete information regarding order processing, shipping timelines, and delivery procedures.

Order Processing Time

• Orders are typically processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Processing times may vary during high-demand periods, sales, or holidays.

Shipping Coverage

Zyphora Mart currently ships across Pakistan. Delivery availability may vary depending on courier service coverage in certain remote areas.

Estimated Delivery Time

Estimated delivery times are:

• Major Cities: 3–5 business days
• Other Areas: 5–8 business days

Please note that delivery times are estimates and may vary due to courier operations or unforeseen circumstances.

Shipping Charges

• Shipping charges may vary depending on the product, order value, and delivery location.
• Any applicable shipping fee will be displayed during checkout before order confirmation.
• Free shipping promotions may be offered on selected products or order amounts.

Order Tracking

Once your order has been shipped, customers may receive shipping updates or tracking information through email, SMS, or phone.

Delayed Deliveries

While we aim to deliver orders on time, delays may occur due to:

• Weather conditions
• Public holidays
• Courier service interruptions
• Remote delivery locations
• High order volumes

Zyphora Mart is not responsible for delays caused by third-party courier companies.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Zyphora Mart is not liable for failed deliveries due to:

• Incorrect address information
• Invalid phone numbers
• Customer unavailability

Additional shipping charges may apply for re-delivery attempts.

Damaged or Missing Packages

If your order arrives damaged or incomplete:

• Contact us within 48 hours of delivery.
• Provide clear photos of the package and products received.
• Our support team will review the issue and assist accordingly.

Refused or Unaccepted Orders

If a customer refuses delivery or fails to receive the package after multiple delivery attempts, future orders may require advance payment.

International Shipping

Currently, Zyphora Mart may not offer international shipping unless stated otherwise.